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ISO 9000:2000 Survey 1 ~ Your views on third party audits

Only 5 questions to answer - less than 5 minutes of your time!

If your organization's Quality Management System has been assessed by third party auditors (Certification Bodies/Registrars) we would welcome your impression of the event. Below are five multiple choice questions select the answer you believe is most appropriate.

If you wish to receive the results of this survey please provide your e-mail address at the bottom

  1. On the subject of organization purpose and objectives did the third party auditor:

    (a) Ask what the purpose/objective of the organization was?
     (b) Ask how the organization's purpose/objectives related to stakeholder needs and expectations?
     (c) Both of the above?
     (d) None of the above?
     

  2. On the subject of process identification, did the third party auditor:

    (a) Ask what processes had been identified to achieve the organization's purpose/objectives?
     (b) Ask what processes had been identified to implement the QMS
     (c) Both of the above?
     (d) None of the above?
     

  3. On the subject of process objectives did the third party auditor:

    (a) Ask what the process objectives were and how they were related to the organization's purpose?
    (b) Ask how achievement of the process objectives was measured?
     (c) Both of the above?
     (d) None of the above?
     

  4. On the subject of process measurement did the third party auditor:

    (a) Ask how the processes were performing relative to their objectives?
     (b) Ask how the integrity of the results was secured?
     (c) Both of the above?
     (d) None of the above?
     

  5. On the subject of process review and improvement did the third party auditor:

    (a) Ask whether processes were reviewed to determine better ways of doing things?
     (b) Ask for evidence of improvement following recent process reviews?
     (c) Both of the above?
     (d) None of the above?
     

Is your organization certificated to ISO 9001:2000? Yes  Not Yet

Certification Body/Registrar  *
Date of Certification to ISO 9001:2000  *
Country  *

If you wish to receive the results of this survey please provide your e-mail address here:

E-mail  

Thank you for your cooperation

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Last amended 02/05/2008
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