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It is not uncommon to find the
terms corrective and preventive action have been totally misunderstood
and therefore misapplied. As a consequence organizations have failed
to effectively manage process variation. For over 30 years the
management system standards have contributed to the confusion which
has often been compounded by the approach taken by external auditors.
With this guide will be able
users to
-
understand the real meaning of
the corrective and preventive action
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apply the terms in the correct
context
-
achieve greater benefits from
correct usage
-
develop a better approach to
problem management
-
develop an effective approach
to risk assessment
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