Consulting Room

Other relevant publications

Perhaps not as comprehensive a list as some would like, but below are some of the most influential books in the field of quality management that are recommended by David Hoyle - the author of the ISO 9000 Quality Systems Handbook.

For those in the UK use the column on the left and for those outside the UK use the column on the right

ISO 9000 A-Z Guide - David Hoyle

Business blunders - Geoff Tibballs with Intro by Sir John Harvey Jones

Competence-Based Assessment Techniques - Shirley Fletcher

Contemporary marketing - Boone & Kurtz

Continuous quality improvement - Alasdair White

Juran on Quality by design - J M Juran

Kaizen - Masaaki Imai

Management and Organisational Behaviour - Laurie Mullins

Managerial breakthrough - Joseph M. Juran, D. A. Blanton Godfrey

Organizational behaviour and analysis - Rollinson, Broadfield and Edwards

Organizational self assessment - Tito Conti

Out of the crisis - W Edwards Deming

Principle centred leadership - Stephen R Covey

Quality means survival - Rene T. Domingo

Quality through people - Jon Choppin

Seven Habits of Highly Effective People - Stephen R Covey

The Art of Managing People - Phillip L. Hunsaker & Anthony J. Alessandra

The complete guide to six sigma -Thomas Pyzdek

The Goal - Eliyahu Goldratt, Jeff Cox

The one minute manager - Kenneth Blanchard & Spencer Johnson

The New Economics - W Edwards Deming

Why change doesn't work - Harvey Robbins, Michael Finley

Why teams don't work - Harvey Robbins, Michael Finley