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Business processes
Business cycle
Vision, mission and values
Stakeholders
Stakeholder Analysis
Challenging top management
Organization Model
Mission management
Resource management
Demand creation
Demand fulfilment
Business Results

The Organization as a System

In the Business Cycle we showed that the mission is achieved by the organization that produces results that delight the stakeholders that place demands that shape the mission – and on it goes through a continuous cycle. We also explained that the organization could be viewed as a set of interconnected processes. Although every organization is different because it has different goals, operates in different markets with different customers under different constraints, all organizations seek to create a demand – even non-profit organizations. All organizations seek to fulfil the demand, again even non-profit organizations and all organizations need resources to create and fulfil the demand and therefore have a resource management process. Finally all organizations have a purpose and a mission (even if it is not well defined) and seek to develop and improve their capability and their performance so as to achieve their mission – thus all organizations have a mission management process. If we put all this together we can create a model of the organization as a set of interconnected processes and this is illustrated below. (Pass your mouse over the graphic and follow the links)

© Transition Support 2004 (Remember you saw this diagram here first!)

 

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