Why a mission management process
All the work involved in determining stakeholder needs,
determining the mission, the vision and strategy, the business outputs and
designing the processes to deliver these outputs is clearly a separate
process. It is also important that the performance of the organization is
subject to continual review and improvement and this is clearly a process.
But neither can exist in isolation, they are in fact a continuum and when
brought together would have the same stakeholder at each end. We have a
choice of names for this process. We could call it a Business Management
Process but we might call the system the business management system so this
could cause confusion. We could also call it a Strategic Planning
Process but it goes beyond planning to close the loop and review
performance against the plan. As the process determines the mission,
establishes the means to achieve it then determines if the mission is
being accomplished we could call this process the mission
management process. Other names might be Vision Management Process
or Goal Management Process,
Purpose
Determines the direction of the business, continually
confirms that the business is proceeding in the right direction and makes
course corrections to keep the business focussed on its mission. The
business processes are developed within mission management as the enabling
mechanism by which the mission is accomplished
Process inputs
- Report of last strategic review (from key stage 4 of
this process)
- Capable and competent Resources (from the Resource
Management process
Process Key stages
Note: The process flow is kept simple for
illustrative purposes.
Process outputs
- Market research
- Strategic review including PEST and SWOT Analysis
- Business plans (to all processes)
- New product/service strategy (to Demand Creation
Process)
- Management system (developed, published, installed and
commissioned)
- Performance reports (hyperlink in BMS on Intranet)
- Improvement plans (to this and other processes)
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