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Random
failure - A failure which has a low
probability of recurrence and which requires only remedial action to
eliminate
Registrar - An organization that is
authorized to certify organizations. The body may be accredited or
non-accredited
Registration - A process of recording
details of organizations of assessed capability that have satisfied
prescribed standards
Regulator - A legal
body authorised to enforce compliance with the laws and statutes of a
national government
Regulatory requirements - Requirements
established by law pertaining to products or services
Related
results - Results that arise out of
performing an activity or making a decision. In the context of quality
activities they may be documents, records, approval and acceptance
decisions, disapproval and reject decisions, products, processes
Remedial
action - Action proposed or taken to
remove nonconformity (see also corrective and preventive action)
Repair
- Action taken on a nonconforming product to make it acceptable for the
intended use. Repair includes remedial action taken on a previously
conforming product to restore it for use. (ISO 9000 clause 3.6.9)
Representative sample - A sample of
product or service that possesses all the characteristics of the batch
from which it was taken
Requirement of the standard - A sentence
containing the word shall. N.B Some sentences contain multiple
requirements such as to establish, document and maintain. This is in fact
three requirements. For
more on ISO 9000:2000 see
Quality System Handbook
Requirements for quality - An expression
of the needs or their translation into a set of quantitatively or
qualitatively stated requirements for the characteristics of an entity to
enable its realization and examination (ISO 8402)
Requirements of society - Obligations
resulting from law, regulations, rules, codes, statutes and other
considerations (ISO 8402)
Responsibility - An area in which one is
entitled to act on one's own accord. Whether or not responsibility is
specifically assigned, one is responsible for the results of one’s actions
unless of unsound mind
Review
- Another look at something
Rework
- Action taken on a nonconforming product to make it conform to
requirements (ISO 9000 clause 3.6.7)
Risk assessment - A
means to identify potential risks arising from the use of a product or
service or the operation of a process or business and investigate means by
which their impact can be reduce or eliminated. Particular types of risk
assessment include Failure Modes Analysis, Hazards Analysis or HACCP. |
