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Objective - A result is to be achieved
usually by a given time.
Objective evidence - Information that can
be proven true based on facts obtained through observation, measurement,
test or other means. (see also ISO 9000 clause 3.8.1)
Obsolete
documents - Documents that are no longer
required for operational use. They may be useful as historic
documents
Original
Equipment Manufacturer (OEM) -
The organization that produced the first series of a range
of products which may be licensed for production by other organizations or
which subcontracts the design and/or production of subsystems, equipments
and components to other organizations
On-site
audit - An audit performed on the
auditee’s premises
Opening
meeting - A meeting between the auditor(s)
and representatives of the organisation to be audited convened to confirm
the arrangements prior to commencing the on-site audit
Operating procedure - A procedure that
describes how specific tasks are to be performed
Operations level - The middle managers
and supervisors who focus on processes and respond to the voice of the
process
Organization audit - An audit performed
to verify that the organisation is structured and resourced to implement
its stated policies and will achieve the stated objectives efficiently and
effectively. For more on
auditing see
Auditor Questions
Organizational goals - Where the
organization desires to be, in markets, in innovation, in social and
environmental matters, in competition and in financial health
Organizational interfaces - The boundary
at which organizations meet and affect each other expressed by the passage
of information, people, equipment, materials and the agreement to
operational conditions
Outage
- A term used in the telecommunications and electrical power sectors to
denote as loss of functionality. The loss of functionality might be
planned or unplanned.
Outsourced processes - An
outsourced process is one that is managed by another organization on
behalf of the parent organization. If the supplier merely performs
activities dictated by the organization to the organization's
specification it is not a process that has been outsourced. See also
Quality System Handbook
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