Knowledge

Glossary ~G & H

Within this glossary we define nearly 300 terms used in quality management. Some are taken from international standards, others are commonly understood English definitions and most we have derived from experience . Use the search engine in the header to search for the term you are looking for or simply click on the appropriate letter below.

Numbers A  B  C  D  E  F  G  H  I  J  K  L  M  N  O  P  Q  R  S  T  U V W X Y Z

Geometric dimensioning and tolerancing - A method of dimensioning the shape of parts that provides appropriate limits and fits for their application and facilitates manufacturability and interchangeability

Grade - Category or rank given to entities having the same functional use but different requirements for quality; e.g. hotels are graded by star rating, automobiles are graded by model. (see also ISO 9000 clause 3.1.3)

Guide (1) - A document that serves to assist someone perform an activity or make a decision

Guide (2)- A person who escorts the auditor during the audit

Hearsay evidence - Oral statements concerning a situation that has not been observed directly

Hoshin Kanri - Hoshin Kanri is a systems approach to goal achievement. Hoshin = a course, a policy, a plan, an aim. Kanri = administration, management, control, charge of, care for. Also known as Policy Deployment but it goes further than this.