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Effectiveness of the system - The extent
to which the system fulfils its purpose.
For more on system effectiveness
see
Quality System Handbook
Employee
empowerment - An environment in which
employees are free (within defined limits) to take action to operate,
maintain and improve the processes for which they are responsible using
their own expertise and judgment
Ensure
- To make certain that something will happen
Enterprise level - The owners of the
enterprise who focus on, fiscal performance and listen to the voice of the
shareholders or stakeholders.
For more on auditing at the enterprise level see
Auditor Questions
Environmental management system (EMS) - A
series of interconnected business processes that achieves the
organization's environmental objectives
Establish and maintain - To set-up an
entity on a permanent basis and retain or restore it in a state in which
it can fulfil its purpose or required function
Evaluation - To ascertain the relative
goodness, quality or usefulness of an entity with respect to a specific
purpose
Evidence
of conformance - Documents that testify
that an entity conforms to certain prescribed requirements
Executive responsibility - Responsibility
vested in those personnel who are responsible for the whole organization's
performance. Often referred to as top management
Exposition - A document that sets forth
meaning or intent
Extended
assessment - An assessment in which those
parts of an organisation excluded from the full assessment sample are
subject to audit on each visit together with system maintenance monitoring
and a complete re-assessment at the end of each period
External
audits - Audits carried out by an
organisation independent of the organisation audited. Independence has to
be such that there is no financial association other than a contract
Failure
mode effects analysis (FMEA) - A
technique for identifying potential failure modes and assessing existing
and planned provisions to detect, contain or eliminate the occurrence of
failure. For an
application of FMEA to process design see
Converting a QMS using the Process Approach
Final
inspection and testing - The last
inspection or test carried out by the supplier before ownership passes to
the customer
Finding
- Information revealed from an examination of documentation, items or
activities
Finite
element analysis - A technique for
modelling a complex structure
First in
first out (FIFO) - A term used to
describe a method of inventory control where the items are issued for use
based on the date they were recorded in the inventory
First
party audits - Audits of a company or
parts thereof by personnel employed by the company. These audits are also
called Internal Audits
Follow-up audit - An audit carried out
following and as a direct consequence of a previous audit to determine
whether agreed actions have been taken and are effective
Force
majeure - An event, circumstance or
effect that cannot be reasonably anticipated or controlled
Functions - In the organizational sense,
a function is a special or major activity (often unique in the
organization) that is needed in order for the organization to fulfil its
purpose and mission. Examples of functions are design, procurement,
personnel, manufacture, marketing, maintenance etc
Geometric dimensioning and tolerancing -
A method of dimensioning the shape of parts that provides appropriate
limits and fits for their application and facilitates manufacturability
and interchangeability
Grade
- Category or rank given to entities having the same functional use but
different requirements for quality; e.g. hotels are graded by star rating,
automobiles are graded by model. (see also ISO 9000 clause 3.1.3)
Guide
(1) - A
document that serves to assist someone perform an activity or make a
decision
Guide
(2)- A person who
escorts the auditor during the audit
Hearsay
evidence - Oral statements concerning a
situation that has not been observed directly |
